Ordering & Delivery


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How to order

By Phone 0121~332~1850

Place your order instantly with a sales advisor Monday to Friday 9.30 - 4.30

By Email -

Email your official purchase order


Order securely online 24hours a day - shop online>

By Post

Mail your official purchase order to:

Meditelle Manufacturing Centre. Moor Lane, Witton. Birmingham, B6 7HH. UK

Help & Advice

● Advice & Technical Assistance

We can offer expert guidance on any of our products including technical advice on product specifications and features.

● Product Modifications

We can modify many of our products to meet your own particular requirements.

If you cannot find the exact size or specification you require you can speak direct with one of our Meditelle Technicians.

● Manufacturing Information

We can advise you on Manufacturing lead times and delivery options when placing your order.

● Bulk Quotations

If you require a quantity of first aid equipment for your practice or organisation please contact us for a competitive quote.

● After Sales

We offer a range of after sales services including: Servicing, Maintenance, Spares, Repairs and Onsite Re-upholstery.

contact us 


All products featured on our website are listed at trade prices and are therefore subject to VAT at the prevailing rate (where applicable).

Prices shown on internet are correct at date of publication but are subject to change without prior notice. Errors and omissions are excepted.


Credit & Debit Cards

Payment accepted by Visa, Delta, Mastercard, Maestro, Solo or American Express


Payable to Meditelle Ltd. (cheques need to clear before order commences production).

BACs Bank Transfer

Please contact us to use this method. (Mandatory on all export orders).

Credit Accounts

Credit terms available, conditions apply. Orders on account must be accompanied by an official purchase order


British Made

All our equipment is British made to order.

Made in UK

Our standard custom-made order manufacturing time is normally 10-15 working days and will be confirmed at time of ordering. note * If you require a product urgently please call us as we can usually accommodate urgent orders.

Note: Manufacturing times are approximate and may be subject to change. This will be confirmed at time of ordering or during production.

Please allow an additional 2-3 working days after manufacture completion for a standard courier delivery.  


Our standard courier service is FREE OF CHARGE on all equipment orders throughout mainland UK.

All First Aid Equipment Products are normally delivered FREE via a third party courier on a 2-3 day service. The courier will deliver during normal weekday working hours to the business / organisation delivery address you specify. note  *All orders 75 and over qualify for free delivery.

Note: No particular day / time can be specified with the free courier service. This service transports the equipment flat packed / boxed to the entrance of your premises (for larger/heavier items & room sets a specialist pallett carrier will deliver your items fully assembled and crated to curbside). This free service does not include any installation or fitting. If you require an installation service - please see our personal delivery option below.

Our specialist personalised service offers a Meditelle engineers delivery, assembley and installation of your equipment.

We arrange a specific working weekday and time window to deliver. Your equipment will be installed and demonstrated by our technician. POA dependant on Postcode area.
Note: Personal Installtion by our engineers is strongly recommended for larger equipment items, particularly if your premises are not at ground level.



We regularly supply overseas clients and welcome export orders from around the world. We can provide competitive quotes for bulk export requirements. We usually supply on an ex-works basis for long distance destinations. We can expertly produce, package and crate ex-factory for collection.


We regularly ship to offshore UK destinations (e.g. Channel Islands/Ireland). Delivery by air or sea - POA dependent on weight and destination.

Company Details

Meditelle First Aid, Manufacturing Centre, Moor Lane, Witton, Birmingham B6 7HH

Registered Number 6735158. Registered office as company address.

A division of Meditelle Group Ltd.

T: 0121~332~1850     F: 0121~332~1851     E:


Meditelle First Aid  2000-2023 Meditelle Ltd.